Professional Effectiveness
Unconscious Bias
Overcoming Unconscious Bias in the Workplace
Overcoming Your Own Unconscious Biases
Understanding Unconscious Bias

Overcoming Unconscious Bias in the Workplace

Course Number:
apd_14_a03_bs_enus
Lesson Objectives

Overcoming Unconscious Bias in the Workplace

  • identify the types of differences that can contribute to unconscious bias in an organization
  • recognize subtle signs of unconscious bias in an organization
  • recognize examples of micro-affirmations in the workplace
  • recognize how to lead an organization to overcome unconscious bias
  • identify strategies for overcoming unconscious bias in the hiring process
  • recognize systems that can be put in place to combat organizational bias
  • recognize tactics for overcoming organizational biases

Overview/Description
It's not just individuals who face unconscious biases in the workplace; teams and organizations can also operate with shared institutionalized biases. Ensuring a diverse workplace requires seeing past these biases. In this course, you'll learn about the process of overcoming organizational biases and how to function as an inclusive leader. You'll also learn specific tactics for combating unconscious biases in the workplace.

Target Audience
Team leaders, supervisors, and managers; anyone who wants to learn how to address unconscious biases in the workplace.

Overcoming Your Own Unconscious Biases

Course Number:
apd_14_a02_bs_enus
Lesson Objectives

Overcoming Your Own Unconscious Biases

  • identify how to recognize your unconscious biases
  • identify tactics for observing your own unconscious biases
  • recognize how to overcome unconscious bias by forming relationships with others
  • identify guidelines for avoiding unconscious bias when making decisions
  • identify the tactics for combating bias revival
  • recognize the process for overcoming your unconscious biases

Overview/Description
Part of understanding the role of unconscious bias in the workplace is admitting to yourself that you have biases too. Once you've accepted it, you can take steps to overcome those biases and embrace workplace diversity. In this course, you'll learn how to recognize and observe your own biases. You'll also learn how to stop, collaborate, and move past your biases. Finally, you'll learn what to do if a bias flares up again.

Target Audience
Team leaders, supervisors, and managers; anyone who wants to learn how to address unconscious biases in the workplace

Understanding Unconscious Bias

Course Number:
apd_14_a01_bs_enus
Lesson Objectives

Understanding Unconscious Bias

  • recognize key characteristics of unconscious bias
  • match assumption-based unconscious biases to their descriptions
  • categorize examples of confirmation-based unconscious biases
  • distinguish between unconscious biases related to fixation
  • recognize how addressing unconscious bias can benefit the workplace
  • recognize unconscious biases in the workplace

Overview/Description
Increasing focus on the importance of diversity in the workplace has shed light on another concept: unconscious bias. Though it's rooted in human nature, it's important to understand what unconscious bias is in order to overcome it and build strong, diverse teams. In this course, you'll learn about the different kinds of unconscious bias and how to recognize them in action. You'll also learn about the importance of addressing unconscious bias in the workplace.

Target Audience
Team leaders, supervisors, and managers; anyone who wants to learn how to address unconscious biases in the workplace.

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